We offer a no questions asked 60 day return policy. You'll have 60 days after receiving your item to request a free return and a full refund. We'll provide a prepaid shipping label.
Our product is safe, painless and comfortable to use!
Not at all! Have you ever used cotton swabs in your ears? Then you know exactly how our product feels to use!
The only difference is that our product has a micro camera and allows you to see inside your ear and find your earwax so you can clean it effectively instead of pushing it deeper in as you would using a cotton swab.
Model E, 2 reusable ear picks, charging cable and the user manual
Step 1: Connect Model E to your phone or tablet using our free app
Step 2: Clearly see inside your ear using its camera and find earwax
Step 3: Painlessly clean earwax using its soft and skin-safe ear pick
All of our products are designed in the US! We ship from our warehouse near Los Angeles, California.
Online shopping can be challenging since there is no way to try out a product before buying it. This is why we offer a no questions asked 60 day 100% Money Back Guarantee, which means you have 60 days after receiving your item to request a return. We also offer a 1 year warranty on our products.
Earaches, hearing loss ,Tinnitus (ringing or noises in the ear), Itchiness in or around the ear, Vertigo (a spinning sensation), ear infections, feeling of fullness in the ear, dizziness, cough, odor or discharge, pain and discomfort in the ear, visibly waxy earbuds, earplugs and cotton swabs are all possible signs of earwax buildup inside your ear canal due to lack of cleaning or improper cleaning methods.
Similar to how you use a toothbrush to clean your teeth, you may use our ear cleaner to clean your ears and maintain healthy ear hygiene.
Yes! Our ear cleaner is compatible with mobile phones and tablets on both iOS (Apple) and Android devices.
Our app is available to use for free. You can find easy, step-by-step instructions on your product manual explaining how to connect our product to your mobile phone or tablet using our free app.
Alternatively, you may visit our 'Help Center' to watch step-by-step video tutorials showing how to use our product.
You may also contact our 'Support Team' for help with any and all issues.
Got a question? Write in the form below and one of our support agents will get back to you very soon.